I spent most of the day working with an experienced member of staff who has been identified as having potential for promotion into management. We covered the communication ‘spectrum’ including:
What is Communication?
The Difference between ‘communication and’ ‘effective communication’
The Process of Effective Communication
Communication Methods (Pros and Cons)
Measuring Personal Communication Style
Identifying Actions for Better Personal Communication
Target audience: Graduate trainee managers, as part of their structured development programme
Audience size: 6
Duration: Two days
Client: Civil Engineering
Location: Stratford-upon-Avon, Warwickshire, England
Working on behalf of Rapport Training, a long-standing, locally based management development consultancy, the Workshop covers topics such as: getting ready for the event; the components of effective presentation; the importance of structure; using your voice effectively; using visual aids; hooks and bangs; the benefits of ‘prompt cards’; and handling questions.